MN Global Shipping Policy

Overview

At MN Global, we understand that every artwork is more than a product. It is a valuable piece of creativity, expression, and investment. We are committed to ensuring that every artwork purchased from us is carefully packaged, securely shipped, and delivered safely to our clients.

Processing Time

All orders are carefully reviewed and prepared before shipment.

Orders are typically processed within 3 to 7 business days after payment confirmation.
Custom artworks or special orders may require additional processing time, which will be communicated to the client before production begins.
Clients will receive shipment confirmation and tracking details once the artwork has been dispatched.

Packaging Standards

Every artwork is packaged with care using materials designed to protect against damage during transportation.

Our packaging process may include:

Protective wrapping for canvas and framed artworks
Reinforced packaging for fragile pieces
Secure corner protection for framed paintings
Custom packaging solutions for larger or high-value artworks

Large or premium artworks may require specialized packaging or crating to ensure safe delivery.

Shipping Options

MN Global works with reliable shipping partners to deliver artworks locally and internationally.

Shipping options may include:

Standard delivery
Express delivery
International art shipping services

Shipping costs and estimated delivery timelines will depend on:

Artwork size and weight
Delivery location
Shipping method selected

The applicable shipping charges will be communicated before final order confirmation.

International Shipping

For international orders, customers are responsible for any customs duties, import taxes, or clearance charges that may apply in their country.

Delivery times for international shipments may vary depending on customs procedures and destination requirements.

Tracking Your Order

Once your artwork has been shipped, MN Global will provide tracking information where available. Customers are encouraged to monitor shipment progress and ensure someone is available to receive the package.

Damaged Artwork During Transit

We take every precaution to ensure your artwork arrives in excellent condition. However, in the unlikely event that an artwork arrives damaged:

Customers must notify MN Global within 48 hours of delivery.
Photos of the packaging and artwork must be provided to assist with assessment.
We will work with the customer to resolve verified shipping-related damages.

Customers are advised not to discard the original packaging until the issue has been reviewed.

Delivery Address

Customers are responsible for providing accurate delivery information. MN Global will not be responsible for delays or additional charges caused by incorrect or incomplete shipping details provided by the customer.

Customer Satisfaction

At MN Global, our goal is to provide a seamless experience from artwork selection to final delivery. We are committed to delivering exceptional artworks with the care, professionalism, and attention they deserve.

MN Global
Transforming spaces through timeless art.